I just recently received the Amax card, after 30 day they asked me to pay full amount of 1,750 it’s the annual fee that I didn’t used , I pay a little bit but they suspended my account. Called the customer service but still no option to help. Dissatisfied….
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Terrible experience. The card didn't work overseas and the app support was slow and lazy. After three days they replied to say it was declined because of security concerns. Not true as I had also tried to withdraw money from banks. Kept getting 'technical error'. So gave up using it which was quite inconvenient - no cash during our whole trip. Fortunately was able to use another credit card for almost everything (upsetting the odd cab driver who wanted cash). To make it worse, difficult getting my money returned at the full purchase rate once back in Australia. This process took a month with considerable follow up on my part. My recommendation is, use a credit card when away - preferably one with no overseas transaction fees and just change some Aussie cash at the money exchange so you have cash for tips etc.
More Qantas Money credit card customer reviews
Reliable bank, fast customer service
More Credit Union SA credit card customer reviews
Suncorp credit card is a great credit card with reasonable rates with the biggest downside being its abysmal website, which is most likely older than me.
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You block credit cards to verify ID after having held a Macquarie credit card for two years. But you don't contact said card holder first. The first you know about it, is when your card is declined. When contacting the bank you have to go through menu after menu only to hear on repeat everything you can do through your mobile app - THAT YOU CAN"T ACCESS. Then when you finally get to speak to someone, they won't discuss the issue unless you provide enough detail (through email) that if intercepted is enough to clone your ID. Went into a local branch, to be told they can't help - that isn't their job! Shareholders should know that the Adelaide branch is just for diplaying the wine collection - not for actually helping anyone. Then while Macquarie has gone cashless the customer MUST have a physical drivers licence to verify their ID even though the drivers licence states "Use of this permit/licence for the purposes, other than policing road traffic, is not permitted or authorised and is soley at the risk of the user".
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Sadly they cannot organise anything. Direct debit, extra cards, call backs .. all go ignored. Avoid ANZ, I'm surprised they even offer a help line based on how useless they are.
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The card for overseas is fantastic. No fees and great conversion rates. However the customer service is worse that appalling. I've tried to get an additional card for my partner both on-line and via their support email and its been 3 weeks of bad non existent service. I wonder if I lost a card or had it stolen whether I'd get any help.
More 28 Degrees credit card customer reviews
Amazing providers as a 19 year old mum i ama thankful two have the opportunitys i have had with vom bank
More Commonwealth Bank credit card customer reviews
Pros: - No annual fee - Low interest rate for purchases - Access to Apple Pay - Ability to transfer balances from one ING account to another Cons : - No rewards or cashback - Foreign transaction fees may apply
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Had my new Credit Card for 24hrs, made my 1st purchase for $103 and they blocked the card. Called them with no answer as it's a public holiday. ZERO CUSTOMER SERVICE.
More Latitude credit card customer reviewsIt price is good and costumer service is amazing
More ANZ credit card customer reviewsRates still too high and have to pay for credit card annually
More ANZ credit card customer reviewsAfter having a recent credit card compromise Macquarie Bank were so helpful and efficient. All of the money which was taken was refunded back into my account very quickly . Such a friendly service and I can thoroughly recommend them for credit card accounts .
More Macquarie credit card customer reviewsWell it’s not a bad bank honestly I don’t have an a opinion
More ANZ credit card customer reviews
NAB has always been a good bank to deal with. Great customer service also.
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**Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.
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