My vehicle was parked correctly in a parking station and someone drove into it and left his details and admitted liability. Completed CBAI claim online. Ticked box to state car was parked in parking station and hit by another car. Next question in online claim form " Who was driving your car at the time?" "Nobody. The car was parked." I provided the other driver's details online to CBAI. They sent me a claim number and their bank acct details for me to pay $1600 excess when I have just completed the online form stating someone hit my parked car , admitted liability and I provided his details. 3 emails disputing this with CBAI were ignored. I rang CBAI today and , yes, they had received my emails but, no, they weren't going to waive my excess as their policy documents stated they would, until I rang and agitated. CBAI was just trying it on. Totally untrustworthy company. Avoid.
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what can I say they have helped with all my needs for my insurance and everything else. theres barley any wait time to get hold of someone when needed very helpful people and all in good provider for me and others cons- I don't really have any complaints for my end I'm very satisfide with them all.
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Fairly cheap which is nice.
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Never had insurance before would be able to deal with it
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Originally paid $530 for my first policy. Incredible!! AFter making a claim my 2nd year was over $1000. Not sure if the hike was because of the claim and or just general price increase. Still, $1000 is pretty good. My claim was smooth. Will stay with QBE.
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I was stuck on GIO for years but when I compared Budget Direct, I haven't saved a thousand of dollars but $60 savings will do under the current hardships me n my family r having, evey dollar counts atm
More Budget Direct car insurance customer reviewsShannon's staff are very friendly and straight forward and at Shannon's they understand people that are passionate about their cars and if the unspeakable happens whether it be a car accident or the theft of your pride and joy they are quick to provide any payouts or covering costs to make the time that your vehicle isn't on the road as painless as possible....
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I love my insurance company. It's one of the best out there. No BS .
More RAA car insurance customer reviewsGood customer service and price not to bad against other insurance companies.
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THEY ARE THE BEST I HAVE EVER HAD MY CAR UNSURANCE WITH
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competitive pricing,
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Be aware that when you take youi insurance that you only have two calls outs for Road assistance and then when you are stuck make sure you have the money to pay upfront or you will be stranded just like I was.
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New car replacement regardless of the age of the written off vehicle. with the Insurance taken out within the 1st year of new.
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Quick to handle my claim when I got t-boned. Organised a car to use while repairs being done. Follow up phone call to see if repairs all went well. Awesome customer service...!
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I've had Everyday comprehensive car insurance for several years. I find it good value for money, and I like the 10% discount on my shopping each month. It all helps!
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