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NAB customer reviews

Overall rating
7.5/10
Price
7.0/10
Features
6.6/10
Customer service
7.4/10
Convenience
7.8/10
Trust
7.5/10
Based on 21625 NAB reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Recent NAB customer reviews

  • NAB Tailored Home Loan (Owner Occupier, Principal & Interest, 70-80% LVR)

    Disappointing experience

    No contact no reviews no loyalty for long term customer.

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    Dione, South Australia, reviewed 4 days ago
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  • NAB Cash Manager

    I am happy with my savings account. I wont change.

    I am happy about my bank and my savings account,

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    Heather, South Australia, reviewed 4 days ago
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  • NAB Classic Banking Account (with Platinum Visa Debit Card)

    I am happy with my savings account. I wont change.

    I have a savings account at the National Bank and I don't want to change it at the moment.

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    Heather, South Australia, reviewed 4 days ago
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  • NAB Personal Loan (Fixed, Unsecured)

    Great

    Wonderful customer service. Easy to deal with.

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    Cheryl, Tasmania, reviewed about 2 months ago
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  • NAB Low Fee Card

    NAB a great bank

    NAB has always been a good bank to deal with. Great customer service also.

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    Tanya, Victoria, reviewed about 2 months ago
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  • NAB Share Account

    As anive

    We haves banked with NAB and find that they are excellent to deal with. It’s going in 53 years niw They are efficient,caring,friendly and knowledgeable. I recommend them highly Our son suicided as well as my brother in law and they showed great compassion when we dealt with them My only issue is that they have closed Mittagong branch and we have to go to oral where parking is very hard to to find We do however have a Ready Teller in Mittagong Thank you

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    Jan, New South Wales, reviewed about 2 months ago
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  • NAB Car Loan

    Excellent Customer Service

    NAB is excellent to deal with great customer service

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    Murray, Queensland, reviewed 10 months ago
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  • NAB Term Deposit

    Proactive, helpful service.

    I’ve banked with them just as my family have. They have been helpful getting me organised for overseas travel and have swiftly detected fraud attempts.

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    Tonya, Victoria, reviewed almost 2 years ago
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  • NAB Car Insurance

    They are great the best insurance I have had.

    They great, best insurance I have ever been with.

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    Rick, Queensland, reviewed over 2 years ago
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  • NAB Home Insurance

    Fantastic service and policy

    Fantastic service and policy.

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    Justin, Victoria, reviewed over 2 years ago
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  • NAB Travel Insurance

    I had my phone stolen but NAB made sure I was safe

    I was so impressed with NAB travel insurance on my recent holiday to Italy. Unfortunately I had my phone stolen 4 days into the trip. As you can imagine being in a foreign country without an iPhone is fairly terrifying, however, thank goodness for NAB insurance, as I received the money to purchase a new phone in a number of days. I was so lucky and thankful for my choice of this insurer, and genuinely would recommend NAB to anyone traveling as they really had my back!

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    Maeve, New South Wales, reviewed over 3 years ago
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  • NAB Classic Banking Account (with Standard Visa Debit Card)

    Excellent service

    Everything is so secure and always updated. Excellent bank.

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    Sonya, Queensland, reviewed over 7 years ago
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